The Blog Revisited

So, I'm not really a "Customer Service Rep" anymore, but who has a job, really, that doesn't involve servicing customers in some way or another.
Today's "Yikers" moment is happening currently. My coworker is talking to her drunk mother on the phone who's driving home. Her mom apparently wants to talk to someone on the phone while she drives home drunk... at 5:14 in the afternoon.
I had to tell someone.
Her mom just hung up on her because she kept saying, "are you home yet? I really need to get off the phone." So she called her back...

Oh No You Didn't

So I have had some awkward calls since I've been working at my new job. I work at a local news station and we got a call today from someone asking when the World Series started.... We aren't GOOGLE! We're a news station. We're not the bank, you can't call for the time and weather... you can only call for news related questions.

911!

Guy: Hi, are you the person who deals with emergency calls?

Nope, that would be 911

I'm a gonna forget it when you leave...

A sweet displaced southern belle called me up today and put into words the exact reason the TV should just have 2 buttons… Soap Opera and Wheel of Fortune.

“I live in the retirement community on the North side of town… So the gentlemen came to set up my cable yesterday and he got it set up and was going over the remote with me and he got another call and had to go to his next appointment, well, I yelled, wait wait wait! Let me write this down or else I’m a gonna forget it when you leave. Well, Sure enough, today comes and I can’t even get my TV to turn on…”

High Rise

One Liner accompanied by a picture:

OLD guy: "I live at 720 blablabla drive in the high rise there, and I have slow internet"







What a high rise looks like:



720 Blablabla Drive:

I'll tell ya why this annoys me...

Guy: How are ya?
Me: I'm great, how are you?
Guy: yeah... I was told you could give me free cable for a year.

1. I asked you a question and you didn't answer... furthermore, I feel like you didn't listen to MY answer.

2. I HATE the phrase, "I was told". It implies that I've already told you I won't give it to you, and you're trying to pull the "the customer's always right" thing with me.

3. Free cable for a year? Who told you that? The image of Mary you found in your toast this morning?

The Candy Bowl

Before:



............................................................................................................................................................




After:
Apparently these people are cheep chocolate snobs and refuse to eat whoppers and chocolate bars...