So, I'm not really a "Customer Service Rep" anymore, but who has a job, really, that doesn't involve servicing customers in some way or another.
Today's "Yikers" moment is happening currently. My coworker is talking to her drunk mother on the phone who's driving home. Her mom apparently wants to talk to someone on the phone while she drives home drunk... at 5:14 in the afternoon.
I had to tell someone.
Her mom just hung up on her because she kept saying, "are you home yet? I really need to get off the phone." So she called her back...
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