Deep Voice

So this guy with a deep voice calls me today and this is how the conversation goes,

Deep Voice: I'm calling about my service
Me: Your internet or TV?
DV: NO! They were coming to my house to set up my service
Me: Your internet or TV?
DV: TV, They were supposed to come between 1 and 5 and I was wondering if they were ever going to come...
(it's 4:12)
Me: Can I get your address?
DV: Hold on ma'am
Me: ok...
DV: That's them. They're here, thanks.
Me: REALLY? really.